Callinzo for laboratories
Sample collections booked with fasting instructions from your approved answers, trouble after a draw paged to the on-call, and results questions handed to the ordering clinician, never read out.
A person when you need one.
Instructions in each.
Live and coming soonFasting instructions read from your approved answers
On-call paged, acknowledged 6:12 PM
Routed to the ordering clinician
Every call with its summary, outcome and the minutes it cost
Your collection is at 7:30 AM.
Built for laboratories
The pathology pack brings sample collection and results visit types, a form for trouble after a draw or biopsy, and a rule that results go to the ordering clinician.
Fasting and preparation instructions read from your approved answers on the call, and the visit booked at the right collection point.
Bleeding that will not stop, fainting, or a red and warm site page the on-call with a secure summary.
A results question becomes a task for the ordering clinician. The receptionist never reads a report to a caller.
One line per site, or one line for the group, each with its own bill.
Instructions from your approved answers, in each language the receptionist speaks.
No result in a text message, ever. Every read of a transcript is logged.
Getting started
Sample collection and results visit types, the after-draw form, and routing to the ordering clinicians.
A pathologist reads the forms, edits the wording, approves. A second reviewer signs off.
After hours first, then the main line when the desk is ready.
Never. A results question becomes a task for the ordering clinician, with the caller's details and callback number.
Only the instructions your laboratory approved, word for word, in the caller's language.
It books on the schedule it is given. A FHIR connection to your system is set up at onboarding; until then the schedule kept in the dashboard is the one your desk runs.
Book a demo and we will follow a call with you, from the greeting to the task it leaves behind.