Pricing
$100 per provider, plus $0.20 a minute.
$100 per provider a month on full coverage or $50 on nights and weekends, plus $0.20 for each handled minute. No setup fee, staff seat fee, or annual contract. Estimate the cost for your own call volume below.
Full coverage
$100
per provider per month
The receptionist answers every call, all day, every day.
- All calls, all hours
- Booking, screening, paging, tasks
- Every live language, every specialty pack
- The dashboard for your whole team
Nights and weekends
$50
per provider per month
For the hours the practice is closed. Forward your line at close and take it back in the morning.
- Closed hours, weekends, holidays
- Urgent calls page your on-call
- Messages and tasks waiting at open
- A call inside open hours is still answered
What would your practice pay?
Choose your coverage, provider count, and handled minutes. Every part of the estimate is shown.
Use a whole number of providers and zero or more minutes. If you know calls instead, multiply handled calls by their average duration.
Estimated monthly cost
$1,120.00- Provider fees
- $400.00
- 3,600 minutes × $0.20
- $720.00
Illustrative platform and usage charges. Your actual handled minutes determine the bill.
Compare with your current coverage costThen $0.20 for each minute of coverage.
- The meter only runs on calls actually handled: from the receptionist's first word to the end of the call. A call it never answered costs nothing.
- The rate is the same at 2 p.m. and 2 a.m. No per-call fee, no night, weekend or holiday surcharge.
- No setup fee, no per-seat fee for staff and no annual contract.
- On the nights-and-weekends plan, minutes answered inside your open hours are billed at the same rate and shown on their own line, so you can see where forwarding needs attention.
Three example budgets.
| Practice | Assumed volume | Calculation | A month |
|---|---|---|---|
| Solo practice, full coverage | 400 calls × 2.25 minutes = 900 minutes | $100 + 900 × $0.20 | $280 |
| Four-provider group, full coverage | 1,600 calls × 2.25 minutes = 3,600 minutes | 4 × $100 + 3,600 × $0.20 | $1,120 |
| Four-provider group, nights and weekends | 500 calls × 2.25 minutes = 1,125 minutes | 4 × $50 + 1,125 × $0.20 | $425 |
Illustrations, not customer invoices or measured averages. Each example assumes 2.25 minutes per handled call. Change the minutes in the estimator to reflect your practice.
About the bill.
Is there a setup fee?
No. Onboarding is done with you at no charge: the specialty pack, providers, hours and scheduling rules, your approved answers, the on-call rota, and the forwarded line tested in every live language. Your first statement looks like every other month.
What counts as a provider?
An active provider on your roster in Settings. Nurses, assistants and front-desk staff do not count and have no seat fee.
What is a handled minute?
Time from the receptionist's first word to the end of the call. Ringing, an unanswered call, or a caller who hangs up before the greeting cost nothing.
Can I change plans?
Any time, from Settings. The change applies to the next statement.
Where do I see the bill?
On the Reports screen: providers times the plan fee, handled minutes times the rate, and the total, updated as the month goes.
Should a specialty practice choose AI or a human answering service?
Compare the work completed, the human support available, and the total bill. Callinzo handles approved questions, scheduling, and protocol-based routing. A human service may suit conversations that need a trained operator, and services differ in whether they book appointments or provide clinical triage. Test the same booking, upset caller, and urgent-call scenario with each option. Neither an AI receptionist nor a message-taking service replaces your clinical team.
Which metrics show whether an AI receptionist is helping our practice?
Compare equivalent weeks before and after launch: unanswered calls, completed bookings, reschedules, callback tasks, human transfers, escalation acknowledgements, handled minutes, and cost. Check appointment attendance and staff time separately; a booking is not automatically a completed visit or a saving. Review unsuccessful calls as well as successful ones, and agree what improvement would justify expanding coverage.
Start on the plan that fits.
Change plans any time from Settings. The bill is on the Reports screen every day of the month.